Manually Sending a Crash Report
Sandvox includes an automatic problem reporter to report crashes to Karelia. However, if you are having major issues, Karelia may request you send a crash report manually to diagnose the problem.
To manually send a Crash Report:
- Launch the Console application (found in the Applications → Utilities folder).
- Make the Logs column visible by clicking the "Show Log List" item in the toolbar if necessary.
- From the list, select "~/Library/Logs → Crash Reporter → Sandvox.crash.log"
- From the File menu, click "Save a Copy As…" and temporarily save the log somewhere convenient such as the Desktop.
- Begin a reply to the email Karelia sent requesting the console log and attach to it the log file you just saved.
- Add any additional information to the e-mail that may be useful to us.
- Send the e-mail and delete the temporary log file.
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